TERMS AND CONDITIONS
These terms govern access to and use of the LIFTR website and platform.
Terms of Use
The rules for using the LIFTR member and coach apps, including the community feed.
// LAST UPDATED: OCTOBER 23, 2026
1. Agreement
These Terms of Use ("Terms") are an agreement between you and LIFTR, and the gym that gave you access, for your use of the LIFTR mobile apps and related services (the "Services"). By signing in you agree to these Terms. If you do not agree, do not sign in or use the Services.
2. Zero tolerance for objectionable content and abusive users
The Services include a community feed where members and coaches share posts, photos and comments. There is no tolerance for objectionable content or abusive users. You must not post, upload or send anything that:
- harasses, bullies, threatens, intimidates or targets another person
- is hateful or discriminatory, including slurs about race, ethnicity, religion, gender, sexual orientation, disability or age
- is sexually explicit, pornographic or sexualises anyone
- promotes or depicts violence, self-harm, or illegal activity
- is spam, a scam, or impersonates someone else
- shares another person's private information or images without their consent
Posts and comments are automatically checked, and text with offensive language is rejected.
3. Reporting and blocking
You can report any post or comment from the menu on it; reported content is hidden from your feed straight away and our team is notified. You can also block a user: their posts and comments are removed from your feed straight away, and you can unblock them any time from your blocked list.
4. How we act on reports
Our team and your gym review every report. Within 24 hours of a report we remove content that breaks these Terms and eject the user who posted it from the community feed. We may also suspend or close the account of anyone who breaks these Terms, without notice.
5. Your content
You are responsible for what you post. You keep ownership of your content, and you give LIFTR and your gym permission to display it to other members of your gym within the Services. Do not post content you do not have the right to share.
6. Your account
Keep your login details private and tell your gym if you think someone else has used your account. Your gym may change or end your access, for example when your membership ends.
7. Disclaimer and changes
The Services are provided "as is". Fitness information in the app is not medical advice; check with a professional before starting a new programme. We may update these Terms; continuing to use the Services after an update means you accept the new Terms.
8. Contact
Questions about these Terms: contact your gym, or LIFTR through our contact page.
